Shipping policy

Last Updated: November 2025

Thank you for shopping with us! Below are the details of our shipping process to ensure a smooth experience for our customers.

1. Delivery Locations

We currently deliver orders only within Pakistan. International delivery is not available at this time.

2. Delivery Time

Orders are processed and shipped within 1–2 business days.
Estimated delivery time is 3 to 7 working days, depending on your city and courier service.

3. Shipping Charges

• Standard Delivery: Charges vary based on location and order weight (usually between Rs.200 – Rs.350).

• Free Shipping: On selected products or promotional offers (if applicable).

4. Order Tracking

Once your order has been shipped, you will receive a tracking number via SMS or email to monitor your delivery status.

5. Delays

Delivery times may vary during public holidays, sales events, or due to weather conditions. We appreciate your patience in such cases.

6. Damaged or Missing Items

If you receive a damaged or incorrect item, please contact us within 24 hours of delivery with your order number and photos of the product.

7. Contact Us

For any shipping-related questions, you can reach us at:
📧 [Your Email Here]
📞 [Your Contact Number]
🕒 Support hours: Monday – Saturday, 10 AM – 7 PM